Author: Kendra Franklin

Facebook Outage On Top of Current Backlash

On By Kendra FranklinIn facebook, Social Media, TechnologyLeave a comment
Zuckerberg Loses $5.9 Billion In A Day As Facebook Faces Rare Outage, Whisteblower Testimony
Image: Forbes

Facebook, Instagram, and WhatsApp were a few of the Facebook family apps rendered inaccessible on Monday for over five hours. This completely shifted the social media sphere for the day, as billions use Facebook and its apps. This is the largest outage the platform has had since 2008.

Facebook’s apps first started to display error messages around 11:40am Eastern time, according to the New York Times. The apps struggled to load content, some not displaying anything at all. It wasn’t until after 6:00pm Eastern time when the apps’ features slowly started to work, one by one.

This outage affected more than just Facebook and its apps, as many use Facebook as a sign-in feature on many websites and devices. Many rushed to other apps, like Twitter and Snapchat, who then experienced some issues from overloaded servers.

Facebook issued an apology using its competitor’s platform, Twitter.

Many on social media noted the interesting timing of this outage. It happened only a day after whistleblower, Frances Haugen exposed how the company consistently chooses its own interests over the public good. Haugen appeared on “60 Minutes” on Sunday to discuss her knowledge on Facebook’s effect on young users.

As usual, social media users rushed to Twitter to voice their feelings about the inconvenience throughout the entirety of the 5-hour outage.

Even Twitter itself decided to join on the fun.

Facebook has had its fair share of issues this past few weeks due to legal troubles, Haugen’s statement, and now the massive server outage. More is to come as Haugen is set to testify before Congress sometime this week.

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Trouble With the Apple Card Leads to Trending Topic

On By Kendra FranklinIn Brand, TechnologyLeave a comment
Source: Apple Inc.

Apple unveiled their new iPhone 13 line on Friday, with pre-order sales opening at 8 a.m. that morning. For over an hour and a half after of the opening, customers were raising concerns about trouble ordering their new iPhone using the Apple Card, with many unable to purchase using their iPhone Upgrade Program.

Though users were able to purchase using other card payment options, this option takes away from some of the main benefits if getting an Apple Card, like 3% cash back and payment plans.

Users took to Twitter to express their frustrations about not being able to order an Apple product despite using an Apple service, eventually making “Apple Card” a trending topic on Twitter that day.

Some dealing with the issue expressed frustration.

Others, however, used humor to cope with the inconvenience.

Apple addressed the issue on their system status page, stating that “some Apple Card customers are not able to make iPhone Upgrade Program purchases.” The company updated the system status page at 12:36 p.m., claiming that the issue was resolved. The problem lasted for over four hours before Apple was able to address it.